Accessibility and support
We are committed to making our services accessible and inclusive for all patients. If you need additional support to access our services or communicate with the practice, please let us know. We will do our best to make reasonable adjustments where possible.
Language and communication support
If you need:
- an interpreter
- help communicating with the practice
- information in another language
please tell us when you contact the practice so we can make appropriate arrangements.
Accessible information
We can provide information in alternative formats where possible, including:
- large print
- easy‑read formats
- digital or printed copies
If you have a specific requirement, please let us know and we will try to help.
Additional support needs
If you have a disability, sensory impairment, learning difficulty, or health condition that affects how you access our services, we encourage you to tell us. This helps us understand how best to support you when arranging care.
Advocacy and support services
If you need independent support to help you communicate your needs or make decisions about your care, we can help signpost you to appropriate advocacy or support services.
Working with you
We aim to treat all patients with dignity and respect and to remove barriers wherever we reasonably can. Letting us know about your needs helps us provide a safer and more supportive service for everyone.