Make an appointment
If you have a medical concern that needs attention, please call the surgery and our reception team will take some brief details so they can direct you to the most appropriate person to help. It really helps if you can share the reason for your call, as this allows us to make sure you are signposted quickly and correctly.
Home Visits
If you are housebound and unable to attend the surgery, please call us before 9.30am if you need to request a home visit. Requests made after this time should be for urgent or emergency situations only.
Emergency Appointments
Emergency appointments are available throughout our opening hours for urgent medical problems. If you feel you need to be seen urgently, please call the practice at 8.00am. A member of our team will take some brief details and arrange for a clinician to review your symptoms. You will then be contacted with appropriate advice, treatment, or an appointment as needed.
Repeat Prescriptions and Blood Test Results
If you need to request a repeat prescription or check your blood test results, please call the surgery after 11am. This helps keep our phone lines free for patients needing urgent care earlier in the day.
Thank you for your support in helping us manage calls safely and efficiently.
Booking appointments
To book an appointment, you can call the practice on 01592 642178.
Emergencies
Phone 999 if it's a medical emergency.
Out of hours
If you need help when our practice isn't open:
- Visit NHS inform's self-help guides for advice on common symptoms
- Phone NHS 24's 111 service if you need non-urgent help but can't wait until we reopen
Keeping appointments
It's important that you keep to your appointments. You have rights and responsibilities as a patient. Find out more about the Charter of Patient Rights and Responsibilities on NHS inform.