GP Practices across NHS Fife are in the process of moving to a new IT system. The GP IT system change is part of a wider national programme that will see all practices across Scotland using the same IT system.

Robust plans are in place to roll out the programme on a phased basis to GP practices in Fife.

For our surgery, the change to the new system will take place between 11th November to 18th November.

This will ensure our practice staff receive full training, and that important patient data and information are transferred over onto the new system.

During this period, the practice will remain open for urgent appointments, but there will be a temporary reduction in some of the services offered and availability of appointments which may include:

• Reduced appointment availability on specific days. Please only contact the practice if you require urgent medical assistance during the changeover period.• Changes to online services, including appointment booking and repeat prescription ordering.• Delays in processing non-urgent requests or paperwork.

Patients who receive repeat medication are encouraged to order their prescriptions in good time before the migration period begins. While we will continue to process urgent medication requests, routine repeat prescription requests may take longer than usual during the changeover. Please allow additional time when ordering medication and avoid leaving requests until your current supply is almost finished.

We are sorry for any inconvenience this may cause but give an assurance we will do everything possible to ensure minimal disruption.

We will also provide further updates closer to the migration period about any disruption to our services.